Help and contact

Contact Air New Zealand direct for help with reservations, general inquiries, baggage services and airport information relating to flights from Taiwan to Auckland. Our friendly customer services team are here to help with all your inquiries.
Air New Zealand customer services

Reservations & General Customer Enquiries

Phone: 0800-385-588 (toll-free number)


Calling from overseas

Air New Zealand Auckland International Lounge

Manage Your Bookings

Please contact our Travel Centre if you wish to manage your bookings.

Phone: 0800-385-588 (toll-free number)

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