What you need before you travel
In this section
Check your baggage and dimensions, add an extra bag, review restricted items, bring your pets, send cargo and more.
See more about baggage
Preparing for travel
Information about passports and visas, vaccinations, government travel advice, travel insurance and more.
Prepare for your trip
Check the status of your flights with the
Air NZ mobile app
, or check the status of our flight arrivals, departures, schedules, and more.
Find out about Air New Zealand flights
Information for people travelling with disabilities, medical conditions, special requirements, while pregnant and with children.
Learn more about special assistance
Customer service & tarmac delay plan
Air New Zealand's guiding principle drives us to "be the customers' airline of choice when travelling to, from and within New Zealand.”
See more of our customer service plan
Things to do in New Zealand
The must do and must see experiences around New Zealand.
See more about things to do in New Zealand
Crew tips about New Zealand
Our crew know everything that's unique and great about New Zealand.
Help & contact
About Air New Zealand
Sponsorship & community
Results centre - annual and interim results
Annual shareholder meeting
Engineering & maintenance
Legal terms & conditions
A Star Alliance Member
2019 Air New Zealand Limited