Phone numbers
Contact Air New Zealand direct for help with reservations, general inquiries, baggage services and airport information relating to flights from Taiwan to Auckland. Our friendly customer services team are here to help with all your inquiries.

Reservations & General Customer Enquiries
Consumer Enquiries:
Phone: 0080-185-2038 (toll-free number)
Operating Hours: 9am-5.30pm, Mon-Fri
Afterhours Support:
Phone: 0080-185-2038 (which will re-direct you to our Auckland customer service team) or you may dial NZ directly on +64 (0) 9 357 3000

Airport Information & Baggage Services
Taipei International Airport
C/ EVA Airways Co. Ltd.
Phone: +886-3-3517637
Fax: +886-3-3833675
Baggage Claim Area , Terminal 2,
Taoyuan International Airport
Email: TPELNF@evaair.com
Office hours: 08:30am - 23:00pm, 7 days

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