Cancellation Notice
Auckland Airport has been impacted by widespread terminal flooding, and as a result, flight NZ78 on 28 Jan from TPE to AKL has been cancelled.
You will be able to view your new flight details on our Air New Zealand app.
You may be eligible for a credit or refund if your flight has been cancelled by Air New Zealand.
Should you wish to attempt to claim any associated costs through your travel insurance provider, the following message may serve as confirmation of this disruption.