Preparing for travel
When you travel internationally, you need to have a valid passport and any documentation required for entry. This includes all of the countries you will be visiting during transit and when returning home. Depending on your passport nationality and destination, additional requirements may include:
- A minimum period of passport validity
- A return or onward ticket
- A returning resident visa
- Sufficient funds for your stay
Check your passport for any signs of damage as this may make it invalid for travel. If you have any concerns, contact your local passport issuing office.
If your travel documentation is incomplete or inadequate you will not be permitted to board your flight. To avoid any inconvenience and possible additional costs, please check that you meet the requirements for your destination(s) as well as any countries/regions you will pass through in transit.
The New Zealand Government issues safety warnings for countries with identifiable risks for New Zealand travellers. Visit the Ministry of Foreign Affairs and Trade Safetravel website for more information. The Safetravel website is designed to help make your overseas travel experience safe by providing guidance on how to prepare for your travel, and what to do if trouble strikes you overseas. The website contains general travel advice, as well as specific travel advisories for particular areas.
Emergency contact registration
EU & US laws require airlines to invite customers travelling from the EU and to/from the US to leave an emergency contact.
We strongly recommend travel insurance for the entire time you plan to be overseas. Your policy should cover emergency medical situations, baggage loss or damage, and expenses incurred from disrupted travel plans.
Air New Zealand offers a number of insurance options for purchase both at the time of ticket purchase or anytime prior to the start of your travel.
For long haul flights, we recommend comfortable loose clothing. All customers travelling on Air New Zealand services are required to maintain a tidy standard of dress. For health and safety reasons, travelers are required to wear footwear. Infants and young children who can be carried may travel barefoot.
Vaccinations and other medical precautions are recommended and in some cases required for travel to some countries/regions, and are easily obtained through your doctor. Have them well before you leave to allow time for them to become effective and to recover from any possible side effects.
If your travel plans change, no matter how late, please let Air New Zealand or your travel agent know immediately. Someone else may need a seat, and your call could make the difference! Sometimes changes to your travel plans are unavoidable. Depending on when such changes are made and your ticket type, associated cancellation or change penalties may or may not apply.